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The lack of contrition likely stems from the IT sector’s longstanding struggle to relate in a more personalized and less robotic way with the general public.

Rather than anything more malicious, the trigger for the cyber failure seems to have been a prosaic software update

Minor update sparks havoc among businesses that use equipment running Windows

Financial services groups, airlines and media sites among those affected

New bill tackles some pressing issues but much more reform is needed

Some of America’s wealthiest tech investors have come out for Trump. But most Big Tech leaders are staying silent, for now